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We had a leak under our kitchen sink that developed in the spring of 2023 that destroyed our kitchen. Retro Restoration took immmediate action to demolish, expose and dry out the structure. They regularly monitored the progress and only when it was drier than industry standard did they begin restoration efforts. They communicated with our claims adjuster, and accurately advised us on the process (our first ever claim). Their employees and sub-contractors are very professional, personable, communicative, respectful and highly skilled. We would highly recommend Retro Restoration to handle your restoration project. We are very happy with the finished product. Special thanks to our Project Manager Brian, whose coordination and communication was invaluable in keeping the project on track and moving forward. Also, special thanks to Carpenters Kylie and Carson for your excellent work and communication.
Our 64 year-old house sprung a leak in a half-bathroom shower, which led to damage to the bathroom and two additional rooms in the basement. We met with Dan from Retro Restoration in July and he provided an excellent evaluation taking careful notes about what he could see. All steps from mitigation, demo, reconstruction and finish work were handled with great care. The staff set up materials to protect our carpeting and flooring. We worked with Dennis, Brian and Rick to keep apprised of everything that was going on. We were pleased to work with Carson who did excellent carpentry work and kept us up to date on details that could have been easily overlooked. The sheetrock installer, Matt, provided excellent work and blended finish work on a portion of the ceiling in the basement, matching the patterns from the original work. The tile guys, George and Ishmael, also did supreme work. At our expense, we bought a new toilet, a vanity, and plumbing and paid a plumber to replace galvanized piping and do the hookups. We learned much, including that home insurance doesn't cover plumbing. The staff kept us up to date on a daily basis. We provided snacks to the staff because we were so appreciative of their work. We recommend Retro Restoration for that company's work, professionalism and patience in dealing with us.
My front hall closet was damaged when my water heater failed. Rick and Carson did a great job in restoring it. Carson treated my closet like it was the most important room in the house! I am very pleased with the results.
They were quick, kind, professional, and did an amazing job! Thanks Brian, Rick, & Carson.
The team was great, very professional and courteous, they were aware of the stress these events can cause and made sure to minimize the impact on our living space. Rick was always prompt with communication and ensured the job was done correctly. Kylie was on time, and went above and beyond with ensuring the derails were taken care of and was able to make the space look better than it did before. Marcos completed the sheet rock and was very quick and professional and completed that portion with minimal disruption and dust into the adjoining space. Definitely use this company to avoid any hassles or time issues and you wont be sorry.
The guys at RR were on point with communication, quality, and follow through with our laundry room project. Would recommend and use again!
What a pleasure Retro Restoration has been to work with. From the beginning they went above and beyond to assist me. If I could give this company 10 stars I would!
Brian and Kylie and team did an amesome job for us from start to finish. Thank you guys for all your hard work and dedication.
Brian and Kylie did an amazing job!They were both incredibly helpful. My bathroom looks amazing and they got the job done very quickly! I would definitely recommend them! Awesome work!
Dennis and Dan at Retro Restoration did a very professional job with mold removal for our home and I can highly recommend their services for a peace of mind and feeling confident for getting the job done.
I TOTALLY made the right decision to use this business! They were very responsive, very professional and easy to work with and communicate with! They explained everything in great detail as to what was damaged and how it would be repaired! They showed me pictures of everything. They started working as soon the repair was complete . They worked long hours. They were clean and efficient! Great crew of workers, professional and very friendly! They also provided all the requested information needed by my insurance agent for my homeowners claim ! I would HIGHLY recommend this business!!
Returned my call within 30 minutes! Arrived at my home within 2 hours to assess water damage to my home. Dan is very thorough and open, never hesitating in answering all my questions and explained details in layman terms. I am very grateful for the responsivness and service provided. Thank you!
Great group of guys who did their work with integrity. Internally, they had a great project manager - Brian - who was very responsive and communicative! Kylie, the lead carpenter did things with care and built us a custom laundry cabinet to help make the small space more efficient. Carson, who did the floor demo and base prep, did a great job in making sure things were ready for the next step with our floors! Thank you Retro Restoration, our home is better than it was!
Dennis and the guys at retro were amazing. We had an unexpected leak from a wax ring breaking that caused quite a bit of damage. They were able to come assess the problem and started working the same day to get our bathroom back in order. They called before they showed up every time. And we’re accurate on when they would be here. They worked hard and quickly. Im very grateful for retro.
I had the opportunity to work with Brian and Carson, and was very pleased with their work. Carson is an excellent skilled craftsmen, he did some amazing work to restore my house. I would definitely recommend them. Thanks again guys.
Amazing results on our Bathroom remodel. Carson Lilllie's craftsmanship is superb, attention to detail, and customer satisfaction go hand in hand.
These guys were great! I had a sewage backup and it damaged two rooms and a bathroom in my home. Brian was on top of getting out and making things happen. Carson and Isaiah did a bulk of the finish work etc. They did a fantastic job and worked well together! Mikey was involved as well. They put my newer home back to the order it was before it happened. I would recommend using Retro to anyone in these circumstances!
I can't say enough about Brian and Carson. They were professional, patient and most of all made sure I was comfortable with all decisions that had to be made. Brian made multiple attempts to match the floor that was damaged. He went to multiple flooring companies, but to no avail, nothing was even close to the original floor. He came up with a good solution and I love the result. The bathroom and closet look wonderful. Brian was always pleasant and professional. Carson was also very professional and did a great job for me. I call them my team and will highly recommend your company to anyone that has water damage in their home. I thank them and you for such great customer service.
Brian, Carson, and Kylie did a wonderful job remodeling my bathroom and laundry room following water damage. Everyone was responsive to questions and the work was quality.
Retro Restoration were FANTASTIC!!..there are not enough words that can truly describe my experience with them!..from the beginning, everyone has been very professional, personable & with excellent work ethics!...i had a nasty flood throughout my house & basically they came in & restored my flooring in hallways, washroom, kitchen, guest bathroom, new carpet in the master bedroom, & new kitchen counters!...i was a bit stressed that it turned out to be a much bigger/major restoration but i was so lucky to have this company to take on this project!...Dennis dealt with my insurance & estimations...he was VERY patient, with great communications & was always there to answer any of my questions/conerns....I lucked out to have awesome crew of Brian, Carson & Kylie!...Brian was the project manager & I could tell he was passionate about what he did!...absolutely GREAT communications, up front with everything, patient, knowledgeable, continously kept me up to date, & over all a well rounded guy who knows his stuff!...Carson (main guy who did the majority of the work) was very skillful with his craft!...he also had great communications, personality & again an over all well rounded guy!...Kylie (even for a brief time) was wonder too!..he came in & fixed a deep scratch in a dry wall & painted a section in the kitchen to match perfectly from the orginal wall....so even though there were minor "hiccups " (as in most reconstructions) , they were very quick to fix it to make it right!..over all, this company has great communications, are professional in every way, continously kept you updated on materials/next steps, reliable, quick to respond to all questions/calls/texts/emails & you can feel/tell they strive for the highest in customer satisfaction!!...I will most CERTAINLY use them again for other "house projects" I have in mind down the future!..without ANY doubt, i HIGHLY RECOMMEND Retro Restoration !!!..they made this overall experience truly "painless " & amazing!!! ...very satisfied & delighted with the end results!..
This company is great to work with! We would choose them again!
After experiencing a kitchen leak, retro restoration completed our rebuild. The team, led by Brian, was awesome. Brian was in regular communication throughout the project to provide updates and was consistently available if we needed to call/text with questions.His crew made up of, Kylie and Carson, were thorough and dependable. They treated the work as if it was being done on their own house.In a situation that was less than ideal, Retro Restoration helped to make it simple.
We had major water damage to our basement. This required removal of asbestos in the sheetrock, carpet removable, tile and linoleum removed and replaced, and repainting of the entire area. Damage was extensive. Thanks to Brian, Kylie and Carson for a job done that exceeded all expectations. A big thank you especially to Kylie who detected and prevented a possible future disaster. Retro Restoration was very professional and the work is of the highest quality. Thank You Dennis Mahle for having such a great crew!